Slurs, Cussing, and Misnomers Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary Article from F&I and Showroom Magazine – May 2018 George Carlin made a huge impact with...
The Big Menu Debate Is the F&I Menu a Sales or Compliance Tool? Article from F&I and Showroom Magazine – September 2018 I was recently asked whether a menu is a sales or compliance tool. In typical “Gil-speak,” as most people who know me call it, I...
